Frequently Asked Questions
Your guide to a seamless beauty experience with LAMOUR.
Are your beauty products authentic and safe?
Absolutely. At LAMOUR Beauty & Life, we source directly from authorized distributors and brands. All products undergo strict quality control to ensure they meet safety standards and are 100% authentic.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by destination but generally range from 7-14 business days. You will receive a tracking number as soon as your order ships.
What is your return policy for skincare and cosmetics?
Due to hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase. If you receive a damaged or defective item, please contact our support team immediately for a replacement.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the recipient.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay for eligible orders.
How can I track my order status?
Once your order is processed, you will receive an email confirmation with a tracking link. You can also log into your LAMOUR account dashboard to view real-time updates on your shipment's progress.